Support

Contact

For payment issues, technical support, partnership enquiries, or business use cases, contact:

Email: support@drku.io

For payment issues, include your account email, PayPal order ID, capture ID, and a short description.

Payment Issue

Check Billing → PayPal Orders first. If credits were not added after payment, contact support with your PayPal order ID.

API Issue

Check API Keys and API Usage Logs. Never send your full API key in public messages.

Evidence Issue

Open the Evidence Console and check whether ProofTools and GovernanceTools are in sync.